Terms and Conditions

Last Updated: 15 July 2026

Welcome to The Green Umbrella Collective website and software platforms (“Services”).

These Terms and Conditions govern your use of our website, software applications, products and services. By accessing our website or using any of our services, you agree to be bound by these Terms and Conditions.

If you do not agree to these Terms, you must not use our website or services.

1. About Us

The Green Umbrella Collective Ltd (“we”, “our”, “us”) develops and provides software applications, digital tools, online platforms, artificial intelligence solutions and consultancy services for the construction, retrofit, compliance, housing and built environment sectors.

This website is operated by The Green Umbrella Collective Ltd.

2. Definitions

For the purpose of these Terms:

• Account means a registered user account.
• Services means any software, applications, websites, digital platforms, APIs, consultancy services or content provided by us.
• User, Customer, you or your refers to any individual or organisation using our Services.
• Subscription means a paid or free plan that provides access to a Service.

3. Eligibility

You must be at least 18 years of age and capable of entering into legally binding agreements to use our Services.

Where you use our Services on behalf of an organisation, you confirm that you have authority to bind that organisation to these Terms.

4. Account Registration

You may be required to register an account to access certain Services.

You agree to:

• Provide accurate and complete information.
• Keep login credentials secure.
• Maintain current account details.
• Notify us immediately of any unauthorised access.

You are responsible for all activities undertaken through your account.

5. Software Services

We provide cloud-based software applications and related services

We reserve the right to modify, update, suspend or discontinue any Service at any time.

6. Subscription Plans

Certain Services may require payment of subscription fees.

Subscription fees:

• Must be paid in advance.
• Are exclusive of VAT unless otherwise stated.
• Are non-refundable except when stated or where required by law.
• May be amended upon notice.

Failure to pay may result in suspension or termination of access.

7. Acceptable Use

You agree not to:

• Use the Services for unlawful purposes.
• Attempt to gain unauthorised access to systems.
• Upload malicious software or code.
• Interfere with the operation of the Services.
• Copy, reproduce or redistribute software without permission.
• Reverse engineer, decompile or modify software provided by us.

We reserve the right to suspend or terminate access where misuse is suspected.

8. Intellectual Property

All intellectual property rights in the website, software, content, branding, documentation and related materials remain the property of The Green Umbrella Collective Ltd or its licensors.

This includes:

• Software code
• Databases
• Designs
• Logos
• Product names
• Trademarks
• Documentation
• AI-generated outputs provided by our systems

No ownership rights are transferred to users.

9. User Content

You retain ownership of information, files and content uploaded to our Services.

By uploading content, you grant us a licence to process, store and use such content solely to provide the Services.

You warrant that:

• You own or have the right to use uploaded content.
• Uploaded content does not infringe third-party rights.
• Uploaded content is lawful.

10. Data Protection

Personal data will be handled in accordance with our Privacy Policy.

We process data in compliance with:

• UK GDPR
• Data Protection Act 2018
• Applicable UK privacy legislation

Users are responsible for ensuring that any personal data uploaded to our Services is processed lawfully.

11. Availability

We aim to provide continuous access to our Services but do not guarantee uninterrupted availability.

Services may be unavailable due to:

• Maintenance
• Software updates
• Network failures
• Security incidents
• Third-party service issues

We shall not be liable for temporary interruptions.

12. Accuracy of Outputs

Our software tools generate reports, calculations, recommendations and project data to assist users.

Users remain responsible for:

• Verifying outputs.
• Checking calculations.
• Reviewing compliance requirements.
• Obtaining professional advice where required.

Software outputs should not be relied upon as the sole basis for decision-making.

13. Limitation of Liability

To the fullest extent permitted by law:

The Green Umbrella Collective Ltd shall not be liable for:

• Indirect losses.
• Consequential losses.
• Loss of profit.
• Loss of business.
• Loss of contracts.
• Loss of anticipated savings.
• Loss of data.

Our total liability arising from the use of any Service shall not exceed the amount paid by you for that Service during the twelve months preceding the claim.

Nothing in these Terms excludes liability for:

• Death or personal injury caused by negligence.
• Fraud or fraudulent misrepresentation.
• Any liability which cannot legally be excluded.

14. Third-Party Services

Our Services may integrate with third-party platforms, including:

• Government systems
• Mapping providers
• AI providers
• Cloud hosting platforms
• Industry databases

We are not responsible for third-party services, content or availability.

15. Confidentiality

Each party agrees to keep confidential information disclosed by the other party secure and not disclose it except where required by law.

16. Termination

We may suspend or terminate access immediately where:

• These Terms are breached.
• Fraudulent activity is suspected.
• Payment remains outstanding.
• Continuing access creates a security risk.

Users may terminate subscriptions in accordance with the applicable subscription plan terms.

17. Changes to These Terms

We reserve the right to amend these Terms at any time.

Updated versions will be published on this website and will take effect immediately upon publication unless stated otherwise.

Continued use of our Services constitutes acceptance of any revised Terms.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

19. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

The Green Umbrella Collective Ltd

Email: andrew@tguc.co.uk

Website: The Green Umbrella Collective

By accessing this website or using any of our Services, you confirm that you have read, understood and agree to these Terms and Conditions.